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Freelance System Engineer

MIKE GUILMOT
CONTACT


+32 484 75 27 66

contact@kilobit.be

http://www.kilobit.be

linkedin.com/in/mguilmot

SKILLS
  • Windows 7,8,10
  • Windows Server 2012, 2016, 2019
  • Active Directory, Exchange, MS 365
  • VMWare Esxi Basics
  • Linux Basics
  • DHCP, DNS, Patching
  • MDM: Airwatch, Intune
  • Powershell, SCCM
  • ITIL Foundations v3, ITIL 4
CERTIFICATIONS
  • MCSA: Windows 7
  • MCSA: Windows Server 2008
  • ITIL Foundations v3
LANGUAGES
  • Dutch
  • French
  • English






PROFILE

Experienced IT professional with over 15 years of expertise in end-user support and team coordination. I have a proven track record of working in multiple departments and successfully leading a small team of desktop support technicians for 4 years. My certifications in Windows 7, Windows 2008 server, and ITIL v3, as well as completion of various team coordination/leadership courses and MOOCs, reflect my dedication to staying up-to-date with industry best practices. As a freelancer, I offer exceptional IT support services.

EXPERIENCE

Business Owner
Kilobit, July 2021 - Present
  • June 2022 - Present : System Engineer @ Fedrus International - As consultant for First IT
  • February 2023 - Small project: move network controller and webserver to Azure
  • September 2021 - May 2022 : Technical support @ Touchpoint Medical - As consultant for Amandis

Senior Support Engineer
Cheops Technology, February 2021 - June 2021
Second and third line support for 2 clients

IT Support Engineer Benelux
Acco Brands (Esselte), May 2019 - February 2021
  • Supporting end users with Windows, Applications, printers
  • Maintaining active directory users and groups
  • Managing MS Dynamics AX scanners & user sessions
  • Troubleshooting network and server issues/problems
IT Consultant
Unipartners, April 2018 - April 2019
July 2018 - May 2019 : IT Support Engineer Benelux @ Acco Brands

IT Consultant
Next-ICT, October 2013 - April 2018
  • February 2018 - April 2018 : IT Support BENELUX @ Esselte & Acco Brands
  • September 2015 - January 2018 : Workplace Support coordinator @ Covestro Antwerp
  • May 2014 - August 2015 : Onsite support coordinator @ Bayer Antwerp
  • April 2014 : iDevice migration support @ Bayer Antwerp
  • February 2014 -March 2014 : Onsite support @ Bayer CropScience
  • January 2014 - February 2014 : Migration Support @ Omega Pharma
  • October 2013 - January 2014 : Hard Drive Encryption - Security Administrator @ Johnson & Johnson
First and second line IT support
Multiple employers, September 2003 - September 2013
  • June 2013 - August 2013 : IT Consultant @ Xylos
  • May 2010 - May 2013 : IT Consultant @ Splendit - Helpdesk agent @ Bayer Antwerpen
  • January 2010 - May 2010 : Impax (PACS) application support @ Agfa Healthcare
  • March 2008 - January 2010 : Second line IT support @ Innovex/Quintiles
  • July 2006 - March 2008 : Service Desk agent Eu-Central @ Cargill
  • November 2005 - July 2006 : Service Desk agent EMEA + Trainer @ MSD
  • September 2004 - September 2005 : Migration support @ ING Belgium
  • September 2003 - September 2004 : PC Technician @ Data Line International